Questions, answered.
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Signups open soon. Email hello@remixcloud.com to join now. We reply within one business day and tell you when your plan can start.
Getting started
Who is RemixCloud for?
Businesses of any size, including freelancers and sole traders. A shop that wants its site online, a team with a web app, or a team that wants its own Kubernetes cluster. An account can hold several people and organizations. Start from what you need and pay for that alone.
Do I need to know Kubernetes?
No. Websites, servers, databases and caches need no Kubernetes. Only your own cluster does, and we keep the cluster itself running and up to date.
Can I run a blog or a shop?
Yes, with the Web app plan. You install and update the blog or shop on your server, and we run the database beside it. We don't offer a website builder or a content system.
Can I use my own domain?
Yes, up to 10 per account. We show you what to add at your domain provider, and your site goes live on your domain. HTTPS is included and renews on its own. Your domain stays with your provider.
Paying
Is there a free plan or a trial?
No. You pay for what you run from the hour it starts, and you can stop it any time. Paid accounts keep the platform free of abuse, which keeps it stable for everyone on it.
Can I add or remove services later?
Yes, in your panel or through the API. What you add starts right away. What you remove stops being billed at once.
What if I use more than 2 TB of traffic?
We email you at 80% and 100% of your allowance, and we never charge for traffic without your yes. If you stay over for two months running, we ask you to add 1 TB for €2 a month.
How does VAT work?
Prices exclude VAT, because RemixCloud is for businesses, including freelancers and sole traders. Stripe adds the right VAT for your country at checkout. EU businesses with a valid VAT ID pay under the reverse charge rule.
Your data
Where does my data live?
Your apps, databases and backups run in the EU, and backups are stored apart from your services. Our data processing page names every company that handles the data in your services, and the country it runs in.
How is my data backed up?
We back up your databases every night and keep each copy for 30 days. Backups run once a night, so keep your own copy of data you can't lose. Website files, buckets, messaging, the registry and the data inside your own cluster are not backed up.
Can I cancel and take my data with me?
Yes. Cancel any time: by email until online signup opens, then in your panel. Billing stops when your services stop. You can download your data at any time with standard tools. We keep it for 30 more days, then delete it.